Open for projects

Practical AI systems your team actually uses.

Independent consulting on workflow design, automation, internal tools, and reporting— built around how your team really works, not the demo.

Free · 30 minutes · no obligation

Zack Shields — AI Adoption & Automation Consultant

Business consultant with technical depth helping teams operationalize AI, automation, internal tools, and reporting.

The problem

Most teams don't need another AI demo.

They need friction removed from work they already do every week — leads that need follow-up, reports rebuilt by hand, approvals stuck in inboxes, decisions made without clean visibility.

I map those workflows, find where AI creates real leverage, then build the automations, internal tools, and dashboards that turn the idea into daily use.

Zack Shields, AI adoption and automation consultant based in Orlando, Florida

Zack Shields

AI Adoption & Automation Consultant · Orlando, FL

About

From operations to AI adoption

Twelve-plus years across business, operations, sales, and leadership before building AI systems. I've run the workflows I now help teams automate — follow-up, client comms, pricing, reporting, training, and day-to-day execution.

The goal is not to bolt AI onto a process and hope. It's a practical operating layer: clear inputs, reliable outputs, exception handling, and tools people actually trust enough to use.

Services

Where I help

Strategy is only useful when it ships. Engagements run from workflow discovery through build, training, and adoption.

AI implementation

Discovery, tool selection, build, training, and iteration so the system survives real users.

Workflow automation

Repetitive handoffs turned into reliable workflows with approvals, exceptions, and integrations.

Internal tools

Dashboards, portals, and custom apps when spreadsheets and off-the-shelf tools stop fitting.

Reporting & visibility

Cleaner KPIs, dashboards, and reporting workflows so managers stop guessing.

How it works

A practical build process

Clear discovery, scoped implementation, and adoption support — without dragging your team through vague consulting.

  1. 01

    Free 30-min review

    Week 0

    Walk through systems, handoffs, bottlenecks, and where AI or automation could create real leverage.

  2. 02

    Roadmap & build plan

    Week 1

    A prioritized plan covering workflows, integrations, data needs, and adoption risks before anything is built.

  3. 03

    Build, train, iterate

    Weeks 2–4+

    Implementation, rollout, documentation, and training so the system moves from prototype to daily use.

Where the work shows up

Built across real workflows

Real estate & rentals

Lead capture, follow-up, pricing, guest messaging, and operator notifications — built for non-technical users.

Hospitality operations

Inventory, purchasing, waste visibility, and manager dashboards that work for back-of-house teams.

Sports & analytics

Forecasting, knowledge retrieval, and decision support using model selection, RAG, and reporting logic.

Tooling — chosen to fit the workflow, not the demo

AI & retrieval

OpenAIAnthropicGeminiRAGPinecone

Automation & CRM

n8nZapierMakeAirtableHubSpotSalesforce

Build & infra

Node.jsPythonVercelSnowflakeAWS
Operating principles

Shipped systems, not strategy decks

  1. 01

    Workflow before tooling

    Map how the work actually happens — handoffs and edge cases — then choose what to build.

  2. 02

    Adoption is the product

    Training, documentation, and exception design decide whether the system survives daily use.

  3. 03

    Iterate after launch

    Production reveals truth. Plan for tuning and small fixes once real users are on it.

Pricing

Clear engagement options

Start with a review, scope a build when there's a fit, or book hours when you need senior technical guidance.

Workflow review

Free· 30 minutes

Review your workflows and AI opportunities before deciding what to build.

  • Workflow review
  • Opportunity map
  • No obligation
Most popular

Project build

Fixed· per project

Full implementation for AI workflows, automations, internal tools, or dashboards.

  • Build & deployment
  • Training & docs
  • 30-day support

Consulting

Hourly· as needed

Focused support for AI adoption, technical review, or implementation guidance.

  • Flexible scheduling
  • Technical guidance
  • Adoption support
FAQ

Frequently asked questions

AI implementation, workflow automation, internal tools, dashboards, and CRM automation. Most projects start with workflow discovery, then move into a scoped build, training, and iteration.

Book a workflow review

Let's map your AI opportunities

Free 30-minute review of your systems, handoffs, and where AI or automation might be worth building.

Loading calendar…

Prefer email? zack@zack-shields.com