Independent AI consultant in Orlando, FL

AI and automation that recover revenue and cut labor.

I spent 12+ years running business operations. I find the workflow where AI pays off, build it inside the tools you already use, and train your team to run it.

Book a reviewSee shipped work
  • 30-minute review
  • Written quote before work starts
  • Nationwide, remote or in person
Team reviewing a laptop together during a business meeting
OperationsRunning real businesses
12+ yrs
Production AILive systems, not demos
4+ yrs
AI agentsRunning daily
~30
Typical buildFirst call to live
2 to 6 wks

12 or more years running business operations. Independent since December 2022. About 30 AI agents run daily.

My approach

Business first. Technology second.

I have worked across a wide range of industries, and the work always starts in the same place: how the business runs and where it loses time or money.

I bring real operating experience and the technical depth to build the system myself, so what I ship produces results you can measure.

  • Any industry

    Healthcare, logistics, real estate, recruiting, finance, and interior design so far. The business questions are the same in yours.

  • Real business practice

    Margin, labor, cash, and response time decide what gets built. The tool comes last.

  • Technical depth

    I scope it, build it, and hand it off myself. Nothing gets lost between the plan and the build.

Why it pays

Your team handles the exceptions. The system handles the rest.

Most small businesses do not need more software. They need the work between their tools to stop depending on someone remembering.

  • Revenue stops leaking

    New leads get an answer in seconds. Follow-ups go out on time, every time.

  • Hours come back

    Copy and paste between tools becomes a short exception list.

  • You see the whole business

    Ask a plain question. Get a live answer from the systems you already run.

Work comes in

  • New lead
  • Message
  • Invoice
  • Count
The system I buildChecks the rules. Acts in your tools.

Handled for you

  • Record updated
  • Reply sent
  • Report filed

Needs judgment

Unusual request

Sent to your team

Illustration of the idea. Every build starts from your real workflow.

What I do

Three jobs. One operator.

I scope it, build it, and stay on it. No account manager, no handoff to a junior team.

Two colleagues working through a plan together at a laptop
AI searchGet named when buyers ask ChatGPT who to hire.Answer engine work for ChatGPT, Google AI Overviews, Perplexity, and Gemini. The proof starts with businesses I own.Get recommended by AI search

Built with

  • Claude
  • OpenAI
  • Gemini
  • MCP
  • n8n
  • Vapi
  • Supabase
Portrait of Zack Shields, AI and automation consultant in Orlando, FL

Selected work

Shipped work. No pitch decks.

Real systems running in real businesses. The diagrams show how each one works.

    • Fuel
    • Dispatch
    • TMS
    • Safety
    • ELD
    MCP serverOne query path to all five

    Which trucks are over on fuel this week?

    Trucking

    Five systems. One live query path.

    An MCP server across fuel payments, dispatch, TMS, safety, and ELD. Leadership asks a question and gets a live answer.

    • Five systems unified
    • Live leadership queries
    MCP server work
    1. New lead comes inWeb form or listing inquiry
    2. Voice agent calls30 sec
    3. Qualifies on the call
    4. CRM record writtenOn every run

    Real estate

    New leads called in 30 seconds.

    A voice agent calls every inbound lead, qualifies them, and writes the result to the CRM.

    • Calls within 30 seconds
    • CRM write on every run
    Voice AI agents
AI recommendation proofGoogle’s AI lists me first for the best AI consultant in Orlando.The search was “best ai consultant in orlando.” I do the same answer engine work for clients, and I show the real screenshots.See the screenshot proofGoogle AI results for best ai consultant in orlando, with Zack Shields listed first as an independent AI consultant. The result cites zack-shields.com.Google AI results. Captured November 11, 2026.

How it works

First call to a live system.

Three steps. You always know what happens next and what it takes.

Start with a workflow review
  1. 01

    Week 0

    Workflow review

    We walk one real process together. You leave knowing the fit, the scope, and the next step.

  2. 02

    Week 1

    Scoped plan

    A written quote with the integrations and the timeline. Nothing starts until you approve it.

  3. 03

    Weeks 2 to 6

    Build and handoff

    I ship it, train your team on it, and stay on for 30 days of support.

Four coworkers gathered around laptops reviewing a project

The short answer

What does an AI consultant do for a small business?

An AI consultant maps one broken workflow, builds the fix, and trains the owner to run it. That is the whole job, and it is how I work.

Person sketching a workflow diagram on an office whiteboard

Key facts

  • 12+ years in operations. 4+ years shipping production AI.
  • About 30 AI agents run daily.
  • Builds typically take 2 to 6 weeks.
  • It starts with a 30-minute review. You get a written quote before work starts.
Zack Shields leading a working session on AI and operations systems

Who you work with

I am Zack Shields. One builder, start to finish.

I have been independent since December 2022, based in Orlando and working nationwide. You talk to the person doing the work.

  • Operator first: 12+ years running business operations.
  • One builder from first call to handoff.
  • Your data stays in your systems.
About meView all services

FAQ

Short answers.

The questions owners ask before the first call.

See every service
  • How do you quote a project?
    You get a written quote after we map one workflow. No work starts until you approve the scope.
  • What happens in the workflow review?
    It is 30 minutes on one process. We cover fit, scope, and next steps. No pitch.
  • How long does a build take?
    Most builds take 2 to 6 weeks from the first call to a live system. Handoff includes training and 30 days of support.
  • Do you work outside Orlando?
    Yes. I work nationwide across the US, remotely or in person.
  • What kind of work do you take?
    Agents, automation, MCP and CRM integrations, internal tools, dashboards, and governance. A site only if it is a small add-on.

Workflow review

Book a 30-minute review.

Bring one process that costs you time or revenue. I will tell you honestly whether AI or automation fits, and what the first build would be.

No pitch, no obligation. Direct reply from me within one business day.

What you leave with

A clear read on fit, a rough scope, and a next step. If we are not a fit, I will say so.

Quote
Written
Length
30 min
Pressure
None

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